Question 1

Do I need Spanish residency to get insurance?

Accepted Answer

No, we help both residents and non-residents. Many of our insurance products are available to non-residents, including car insurance for UK-plated vehicles and health insurance for visa applications.

Question 2

What languages do you support?

Accepted Answer

We provide full support in English, Spanish, Finnish, Swedish, and German. All our team members are multilingual, and we can communicate with insurers on your behalf in Spanish.

Question 3

How quickly can I get insured?

Accepted Answer

Same-day cover is available for most products. Once you've provided the required documents, we can typically activate your policy within hours. We understand that expats often need quick turnaround times.

Question 4

Are your broker services free?

Accepted Answer

Yes, our broker services are completely free. You pay only the insurance premium to the insurer. We're paid commission by the insurance companies, so there's no cost to you for our advice and support.

Question 5

Can you help with insurance for visa applications?

Accepted Answer

Absolutely. We specialize in visa-ready health insurance that meets all Spanish visa requirements. We know exactly what documentation immigration offices need and ensure your policy complies.

Question 6

What if I need to make a claim?

Accepted Answer

We support you throughout the entire claims process. We'll help you understand what's covered, assist with paperwork, and liaise with the insurer on your behalf in Spanish if needed.

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